Report to seek approval for the updated
comments, compliments and complaints policy and to publish the
required elements of the Housing Ombudsman statutory complaints
handling code.
Decision type: Non-key
Decision status: For Determination
Wards affected: (All Wards);
Notice of proposed decision first published: 30/07/2024
Decision due: 29 Aug 2024 by Cabinet
Lead member: Leader of the Council
Lead director: Executive Director Organisation
Contact: Zoe Wolicki, Assistant Director People Email: zoe-wolicki@tamworth.gov.uk.
Consultation process
ELT,