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The Report of the Portfolio Holder for Housing Services and Communities provided: · an update on progress to date in respect of the future delivery of the Housing Repairs and Investment Contracts; · an update on the development of the in-house call centre associated with the delivery of Housing Repairs and Investment Works; · information on the implementation phase of the Housing Repairs and Investment Contracts. |
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RESOLVED |
that Cabinet: |
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1. endorsed the contents of this update in relation to the delivery of the Housing Repairs & Investment Contracts
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2. endorsed the contents of this update in relation to the establishment of an in-house call centre associated with the delivery of the Housing Repairs and Investment works
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3. approved interim arrangements for the provision of the out of hours call centre for a period of twelve months.
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(Moved by Councillor M Cook and seconded by Councillor R Pritchard) |