Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
This report provides details of the outcome of
the Housing Repairs and Investment procurement process. The report
will provide information on the mobilisation of the new contracts
and will provide an update on the progress of the new in-house call
centre.
The Report of the Portfolio Holder for Housing Services and Communities provided: · an update on progress to date in respect of the future delivery of the Housing Repairs and Investment Contracts; · an update on the development of the in-house call centre associated with the delivery of Housing Repairs and Investment Works; · information on the implementation phase of the Housing Repairs and Investment Contracts. |
RESOLVED |
that Cabinet: |
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1. endorsed the contents of this update in relation to the delivery of the Housing Repairs & Investment Contracts
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2. endorsed the contents of this update in relation to the establishment of an in-house call centre associated with the delivery of the Housing Repairs and Investment works
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3. approved interim arrangements for the provision of the out of hours call centre for a period of twelve months.
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(Moved by Councillor M Cook and seconded by Councillor R Pritchard) |
Report author: Paul Weston
Publication date: 04/03/2020
Date of decision: 19/12/2019
Decided at meeting: 19/12/2019 - Cabinet
Accompanying Documents: