The Localism Act 2012 provided for the
development of designated tenant panels to offer a further peer
review of complaints. The report sets out the statutory
requirements (including reference to the regulatory customer
involvement and empowerment standard) and the tenant led approach
to the recommendation(s) arising from this.
Decision type: Key
Reason Key: Substantially / significantly effects 2 or more wards;
Decision status: Recommendations Approved
Wards affected: (All Wards);
Notice of proposed decision first published: 12/12/2013
Decision due: 3 Apr 2014 by Cabinet
Lead member: Portfolio Holder for Public Housing and Vulnerable People
Lead director: Corporate Director Communities, Partnerships and Housing
Contact: Tina Mustafa, Assistant Director Neighbourhoods Email: tina-mustafa@tamworth.gov.uk.
Consultation process
Tenant Consultative Group consulted and
involved in the development of the report and proposals