The Report of the Portfolio Holder for Public Housing and Vulnerable People setting out the key changes, powers of intervention by the Homes & Community Agency (HCA) for matters of landlord non-compliance and the requirements for landlords to demonstrate tenants continued role in influencing, shaping and scrutinising service delivery was considered.
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RESOLVED: |
That Cabinet:
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1. |
adopted the HCA’s updated Regulatory Framework for Social Housing updated in March 2014;
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2. |
agreed the programme of external assessment across the Council’s Landlord Service to test and ensure compliance to ensure a quality housing management and maintenance landlord service to minimise the risk of intervention by the Consumer Regulations Panel, and;
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3. |
accepted the findings of the HCA’s consumer regulation review 2012/13 and noted the increased risk of scrutiny and intervention across the four national consumer standards (customer involvement; home; tenancy & neighbourhood community) applicable to registered social landlords.
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(Moved by Councillor M Greatorex seconded by Councillor M Thurgood) |