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Agenda and minutes

Venue: Committee Room 1, Marmion House, Lichfield Street, Tamworth, B79 7BZ. View directions

Contact: Democratic Services  01827 709264

Items
No. Item

83.

Apologies for Absence

Minutes:

Apologies for absence were received from Councillor S Doyle and J Goodall.

84.

Minutes of Previous Meeting pdf icon PDF 251 KB

Minutes:

The Minutes of the meeting held on 30th November 2017 were approved and signed as a correct record.

 

(Moved by Councillor R Pritchard and seconded by Councillor M Thurgood)

85.

Declarations of Interest

To receive any declarations of Members’ interests (pecuniary and non-pecuniary) in any matters which are to be considered at this meeting.

 

When Members are declaring a pecuniary or non-pecuniary interest in respect of which they have dispensation, they should specify the nature of such interest.  Members should leave the room if they have a pecuniary or non-pecuniary interest in respect of which they do not have a dispensation. 

Minutes:

There were no Declarations of Interest.

86.

Question Time:

To answer questions from members of the public pursuant to Executive Procedure Rule No. 13

Minutes:

None.

87.

Matters Referred to the Cabinet in Accordance with the Overview and Scrutiny Procedure Rules

None

Minutes:

None.

88.

Managing Unreasonable Customer Behaviour Policy pdf icon PDF 121 KB

(Report of the Portfolio Holder for Assets and Finance)

Additional documents:

Minutes:

The Report of the Portfolio Holder for Assets and Finance to update Cabinet in relation to the introduction of a new policy designed to effectively manage unreasonable customer behaviour.

 

RESOLVED:

That Cabinet endorse and approve the new Managing Unreasonable Customer Behaviour Policy.

(Moved by Councillor R Pritchard and seconded by Councillor D Cook)

 

89.

Revised Tell Us Policy pdf icon PDF 131 KB

(Report of the Portfolio Holder for Assets and Finance)

Additional documents:

Minutes:

The Report of the Portfolio Holder for Assets and Finance to update Cabinet of the changes to the existing Tell Us Policy. The introduction of these changes will:

 

·         Seek to remove one stage of the complaints process - Tell Us Policy (stage 3)

·         Put the ownership of more serious case/complaint reviews (current stage 3 complaints) back to the appropriate Heads of Service and service areas.

·         Ensure that member’s complaints follow the same recording process as all other complaints.

 

 

RESOLVED:

That Cabinet endorsed the changes to the Tell Us Policy.

 

(Moved by Councillor R Pritchard and seconded by Councillor D Cook)

 

90.

Exclusion of the Press and Public

To consider excluding the Press and Public from the meeting by passing the following resolution:-

 

“That in accordance with the provisions of the Local Authorities (Executive Arrangements) (Meeting and Access to Information) (England) Regulations 2012, and Section 100A(4) of the Local Government Act 1972, the press and public be excluded from the meeting during the consideration of the following business on the grounds that it involves the likely disclosure of exempt information as defined in paragraph 3 of Part 1 of Schedule 12A to the Act and the public interest in withholding the information outweighs the public  interest in disclosing the information to the public”

 

At the time this agenda is published no representations have been received that this part of the meeting should be open to the public.

 

Minutes:

RESOLVED:

That members of the press and public be now excluded from the meeting during consideration of the following item on the grounds that the business involves the likely disclosure of exempt information as defined in Paragraph 3 of Part 1 of Schedule 12A to the Local Government Act 1972 (as amended).

(Moved by Councillor D Cook and seconded by Councillor R Pritchard)

 

91.

Revisions to the Harassment, Assault and Threats Policy

(Report of the Portfolio Holder for Assets and Finance)

Minutes:

The Report of the Portfolio Holder for Assets and Finance to update Cabinet in relation to changes to the Harassment, Assaults and Threats (HAT) Policy.

 

RESOLVED:

That Cabinet

 

1.

Endorsed the recommendations contained within the report.

 

(Moved by Councillor R Pritchard and seconded by Councillor D Cook)

 

 

92.

Snowdome Swimming Provision

(Report of the Portfolio Holder for Environment and Culture)

Minutes:

The Report of the Portfolio Holder for Environment and Culture to seek permission to extend the current partnership swimming provision by providing a monetary grant via a funding arrangement to Snowdome Swim and Fitness Ltd for a further 5 years with a review after 3 years in conjunction with Snowdome Swim and Fitness that is linked to the communities leisure provision post 2022 across the Borough to be shaped via the Local plan / Indoor and Outdoor Sports Strategy and ringed fenced 106 payments to Tamworth Borough Council.

 

RESOLVED:

That Cabinet:

 

1.

Endorsed the recommendations contained within the report.

 

2.

The Council to promote the funding support for public swimming within Tamworth.

 

(Moved by Councillor R Pritchard and seconded by Councillor S Claymore)