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Agenda and minutes

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No. Item


Apologies for Absence


Apologies were received from Councillor M Bailey.


Appointment of the Vice-Chair


Resolved that Councillor D Maycock was appointed as Vice-Chair of the Committee.


(Moved by Councillor D Cook and seconded by Councillor C Bain)


Minutes of the Previous Meetings pdf icon PDF 165 KB

To receive the Minutes of the two previous meetings on 8th February 2023 and 14th March 2023

Additional documents:


The minutes of the two previous meetings held on 8th February 2023 and 14th March 2023 were approved as a correct record.


(Moved by Councillor D Cook and seconded by Councillor B Price)



Declarations of Interest

To receive any declarations of Members’ interests (personal and/or personal and prejudicial) in any matters which are to be considered at this meeting.


When Members are declaring a personal interest or personal and prejudicial interest in respect of which they have dispensation, they should specify the nature of such interest.  Members should leave the room if they have a personal and prejudicial interest in respect of which they do not have a dispensation. 




There were no Declarations of Interest.


Chair's Update


The Chair had nothing to update


Responses to Reports of the Corporate Scrutiny Committee


The Chair reported that the recommendation to wind up Solway (Tamworth) Limited to Cabinet on 6th April was not agreed but it was agreed to place it in dormancy to release associated savings. 


Consideration of Matters referred to the Corporate Scrutiny Committee from Cabinet / Council




Quarter Four 2022/23 Performance Report pdf icon PDF 64 KB

(Report of the Leader of the Council)

Additional documents:


Report of the Leader of the Council on the Quarter Four 2022/23 Performance Report to provide the Committee with an overview of Council performance, risk and financial health-check towards achieving the strategic projects detailed within the Corporate Plan and Medium-Term Financial Strategy.  The information contained within the report covered performance for the final quarter of the financial year (January to March 2023).  Cabinet will consider the report on 29th June 2023.


The Leader of the Council introduced the report


The Committee sought clarification in the following areas;


·         Marmion House – any further update after being unsuccessful with the Levelling Up Funding.  It was confirmed that the council is still looking to dispose of Marmion house.  Work taking place around the Mast on the roof, with more details to follow later in the year. 

·         Update on garage sites – work still ongoing but on track to come back to committee.  Planning issues now resolved.

·         Completion of Boundary Review. - TBC is expecting the Local Government Boundary Commission to make contact anytime from September onward regarding the electoral review of the Borough

·         Is there a reason that Universal Credit claims have gone down for Private sector but up for council tenants. -

Graph 1 is total claimants in Tamworth (that’s all people. This is stats provided by the Job Centre e.g. Council Tenants, owner occupiers, non-dependants living in households of which they are not responsible for the bill and private tenants).

Graph 2 as we know is Council Tenants

We don’t have individual figures for Private Tenants

·         Is there a reason for the drop in Housing Discretionary Payments -  This is a reflection of the reduction in DHP grant paid by the Government - £138k received in 2021/22 and £98k received in 2022/23




That Corporate Scrutiny Committee endorsed the contents of the report.



(Moved by Councillor D Cook and seconded by Councillor D Maycock)





Housing Repairs Performance Update pdf icon PDF 94 KB

(Report of the Assistant Director, Assets)


Report of the Assistant Director, Assets on the Housing Repairs Performance Update to provide an update on the housing repairs performance statistics.


Assistant Director – Assets gave update on the following:

·         On average the council undertakes a little under 17,000 jobs per annum, this excludes any works of a planned nature.

·         Highlighted the void turnaround due to a number of high costs voids in the last few years, those under 3k are turned around within 16 days.

·         Out of the complaints recorded 10 were service requests (Outside of area – some tenant responsibility). 12 were service failures

Portfolio Holder Councillor S Smith highlighted

·         The move from schedule rates to price per property allows contractor to be able to deal with more than one repair on each visit. 

·         Encouraged members to scrutinise

·         Invited members along to visit the team with the Portfolio Holder. 


Members sought clarity on the following: 

·         Following from response to residents survey’s figures show 69% repairs are right first time so 835 were not right first time - AD confirmed these figures are not a performance statistic but tenant perception figures from customer satisfaction survey’s by the repairs team. Customers perception is important but there will always be a time when multiple agents will have to visit to complete works.  The reports the indicator with our contractor is that they work at 83% first item fix.  Acknowledged that there would be some service failures. Information for KPI’s comes out of the shared repair system.  

·         Further clarification over data was sought.  Councillors felt that data does not represent the complaints that Ward Councillors receive.  Executive Director – Communities confirmed that a review is underway by the Assistant Director – People to bring together all the feedback that is received from members via a single email address which will allow us to  use that  as the primary source of data so we have a fuller view about the what feedback we are receiving.  

·         Issues around damp and mould were raised and clarification sought on the monitoring equipment and how this can be implemented. AD confirmed that the equipment is used where the cause of damp cannot be diagnosed and tenants cannot request this equipment.


The Chair confirmed that he would discuss the report with Officers and the item be but on the agenda for the next meeting to be held on 27th July 2023


The following motion was moved



That the committee


Ask Cabinet that all avenues of complaints are fed in through the Tell Us process.



(Moved by Councillor D Cook and seconded by Councillor D Maycock)




Leasehold Service Charges pdf icon PDF 102 KB

(Report of the Assistant Director, Assets)



Report of the Assistant Director, Assets on Leasehold Service Charges to provide an update on the current status of Leasehold Service charges following previous discussions at Committee.


AD Assets provided an update on the following:

·         Work is planned through Wates and no invoices have been issues

·         Confirmed legal process as been followed and stage 3 notices have been issued (to see if works are required)

·         Noted that not all properties are sold by Tamworth Borough Council, some are onward sales and the lease information would be picked up in conveyancing process. 



Chair detailed the following recommendations that were taken to Cabinet on 23/02/2023



That Cabinet



Agreed to a one-off look for this piece of work, with an independent assessor to assess if the costs are correct



(Moved by Councillor A Farrell and seconded by Councillor S Doyle)



Agreed that the Portfolio Holder would consider the implications of assessing all repairs in advance of leaseholders being asked to contribute and bring the report back to the next available Cabinet meeting.



(Moved by Councillor A Farrell and seconded by Councillor S Doyle)



Review the council’s communications when residents buy a council house, including what responsibilities and obligations are on the owner occupier. 


(Moved by Councillor A Farrell and seconded by Councillor J Oates)



Review communications and include the information from the whole capital programme in the communications. 



(Moved by Councillor A Farrell and seconded by Councillor J Oates)



Referred back to Corporate Scrutiny that the Committee look at the process for requesting at least two face to face drop ins with residents before any work commences and Scrutiny should consider whether this is for all works or works over a certain monetary threshold. 


This recommendation was not moved or seconded



Agreed that if any of the 44 Leaseholders roofs haven’t been assessed they will be assessed immediately. 



(Moved by S Doyle and seconded by Councillor J Oates)



Agreed that the affected 44 leaseholders would not be faced with increased costs as a result of the delay in works being commenced.



(Moved by Councillor A Farrell and seconded by Councillor J Oates)



The following motion was moved:



That this entire issue is referred to full council for a debate and make a decision how we are going to treat these vulnerable residents. 



(Moved by Councillor D Cook and seconded by Councillor R Claymore)



The Executive Director – Communities clarified that the recommendations above had been looked at and information was provided to the PH at the time. 


The Portfolio Holder Councillor Smith updated it is important that the leaseholders are all heard

The effect its going to have on the HRA account, the potential preventing the sale of properties for those that want to sell their properties are being held back by the delay and the delay could be increasing the costs for leaseholders and or tenants.  It is important that this is heavily scrutinised, its important it is debated.    


Members sought clarity on  ...  view the full minutes text for item 10.


Working Group Updates

To receive any update from the working Groups.


No Updates


Forward Plan

Discussion Item – Link to the Forward Plan below:


Browse plans - Cabinet, 2023 :: Tamworth Borough Council


Agreed to discuss outside the meeting.


Corporate Scrutiny Committee Work Plan & Action Log

To review and discuss the Work Plan and Action Log


Housing Repairs Performance Update to be included on the agenda for 27th July 2023