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Comments, Compliments Complaints and Managing Unreasonable Customer Behaviour Policies

Meeting: 23/02/2023 - Cabinet (Item 119)

119 Comments, Compliments Complaints and Managing Unreasonable Customer Behaviour Policies pdf icon PDF 98 KB

(Report of the Portfolio Holder for Finance, Risk and Customer Services)

Additional documents:

Minutes:

Report of the Portfolio Holder for Finance, Risk and Customer Services to seek Cabinet approval for the Compliments, Comments and Complaints and Managing Unreasonable Customer Behaviour Policies.

 

RESOLVED:

that Cabinet

 

1.

approved the Comments, Compliments and Complaints Policy for implementation on 1 April 2023;

 

2.

approved the Managing Unreasonable Customer Behaviour Policy for implementation on 1 April 2023.

 

 

(Moved by Councillor S Doyle and seconded by Councillor T Clements)