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Decision details

Landlord Regulatory Framework Update

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: No

Purpose:

The Councils landlord is obliged to follow the regulatory framework, updated by the Homes & Community Agency (HCA) 2014. The report sets out the key changes, powers of intervention by the HCA for matters of non-compliance and the tenants' role in influencing and scrutinising service delivery.

Decisions:

The Report of the Portfolio Holder for Public Housing and Vulnerable People setting out the key changes, powers of intervention by the Homes & Community Agency (HCA) for matters of landlord non-compliance and the requirements for landlords to demonstrate tenants continued role in influencing, shaping and scrutinising service delivery was considered.

 

RESOLVED:

That Cabinet:

 

1.

adopted the HCA’s updated Regulatory Framework for Social Housing updated in March 2014;

 

2.

agreed the programme of external assessment across the Council’s Landlord Service to test and ensure compliance to ensure a quality housing management and maintenance landlord service to minimise the risk of intervention by the Consumer Regulations Panel, and;

 

3.

accepted the findings of the HCA’s consumer regulation review 2012/13 and noted the increased risk of scrutiny and intervention across the four national consumer standards (customer involvement; home; tenancy & neighbourhood community) applicable to registered social landlords.

 

 

(Moved by Councillor M Greatorex  seconded by Councillor M Thurgood)

 

Report author: Tina Mustafa

Publication date: 20/06/2014

Date of decision: 19/06/2014

Decided at meeting: 19/06/2014 - Cabinet

Accompanying Documents: