Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: No
The Councils landlord is obliged to follow the
regulatory framework, updated by the Homes & Community Agency
(HCA) 2014. The report sets out the key changes, powers of
intervention by the HCA for matters of non-compliance and the
tenants' role in influencing and scrutinising service
delivery.
The Report of the Portfolio Holder for Public Housing and Vulnerable People setting out the key changes, powers of intervention by the Homes & Community Agency (HCA) for matters of landlord non-compliance and the requirements for landlords to demonstrate tenants continued role in influencing, shaping and scrutinising service delivery was considered.
RESOLVED: |
That Cabinet:
|
1. |
adopted the HCA’s updated Regulatory Framework for Social Housing updated in March 2014;
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2. |
agreed the programme of external assessment across the Council’s Landlord Service to test and ensure compliance to ensure a quality housing management and maintenance landlord service to minimise the risk of intervention by the Consumer Regulations Panel, and;
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3. |
accepted the findings of the HCA’s consumer regulation review 2012/13 and noted the increased risk of scrutiny and intervention across the four national consumer standards (customer involvement; home; tenancy & neighbourhood community) applicable to registered social landlords.
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(Moved by Councillor M Greatorex seconded by Councillor M Thurgood) |
Report author: Tina Mustafa
Publication date: 20/06/2014
Date of decision: 19/06/2014
Decided at meeting: 19/06/2014 - Cabinet
Accompanying Documents: