Decision details
Comments, Compliments Complaints and Managing Unreasonable Customer Behaviour Policies
Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Purpose:
Comments, Compliments Complaints and Managing
Unreasonable Customer Behaviour Policies
Decisions:
Report of the Portfolio Holder for Finance, Risk and Customer Services to seek Cabinet approval for the Compliments, Comments and Complaints and Managing Unreasonable Customer Behaviour Policies.
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RESOLVED: |
that Cabinet
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1. |
approved the Comments, Compliments and Complaints Policy for implementation on 1 April 2023;
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2. |
approved the Managing Unreasonable Customer Behaviour Policy for implementation on 1 April 2023.
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(Moved by Councillor S Doyle and seconded by Councillor T Clements)
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Report author: Zoe Wolicki
Publication date: 11/08/2023
Date of decision: 23/02/2023
Decided at meeting: 23/02/2023 - Cabinet
Accompanying Documents:
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