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Update on Housing Repairs & Investment Contract

Meeting: 19/12/2019 - Cabinet (Item 51)

51 Update on Housing Repairs & Investment Contract pdf icon PDF 157 KB

(Report of the Portfolio Holder for Housing Services and Communities)

Additional documents:

Minutes:

The Report of the Portfolio Holder for Housing Services and Communities provided:

·         an update on progress to date in respect of the future delivery of the Housing Repairs and Investment Contracts;

·         an update on the development of the in-house call centre associated with the delivery of Housing Repairs and Investment Works;

·         information on the implementation phase of the Housing Repairs and Investment Contracts.

 

RESOLVED

that Cabinet:

 

1.    endorsed the contents of this update in relation to the delivery of the Housing Repairs & Investment Contracts

 

 

2.    endorsed the contents of this update in relation to the establishment of an in-house call centre associated with the delivery of the Housing Repairs and Investment works

 

 

3.    approved interim arrangements for the provision of the out of hours call centre for a period of twelve months.

 

 

(Moved by Councillor M Cook and seconded by Councillor R Pritchard)